We hope this finds you and your family in good health. As of Monday, May 11, West End Dental will be returning to an "almost normal" operation. We will be doing most dental procedures, including dental cleanings, as allowed by the Louisiana Department of Public Health and the Louisiana State Board of Dentistry. While we have been "emergency/urgent care only" for the last eight weeks, that has now been expanded as most dental procedures are important for overall health and comfort.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe--all recommended by the CDC, OSHA, and the ADA.
-- Our office will communicate with you beforehand to ask some screening questions. Remember to inform us if you or anyone you're in close contact with has exhibited signs of sickness in the last two weeks. This may impact how soon we can schedule you.
-- We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
--We will also ask you to rinse with antimicrobial mouthwash before your dental appointment. Don't worry, it tastes great! (Breath Rx by Philips Sonicare)
--You may see that, for the time being, our waiting room will no longer offer magazines, books, and so forth, since those items are difficult to clean and disinfect. There are some brochures and business cards. If you take one, please keep it or dispose of it in the trash can.
--If you've been here before you know that we are a small office that usually sees one patient at a time. That being said, appointments will be managed to allow for social distancing between patients. There will be more time between appointments, thus possibly less appointments available in a day. Please reserve ahead of time to get the time that's best for you.
You will also notice that we are turning back on our automated text/email alerts for appointment and recare reminders. These reminders are invaluable to our patients and ourselves, and as a courtesy to not "bug you" in this current reality we've had them turned off in the last seven weeks. If you're not comfortable returning to the dentist, please ignore them and respond when you are ready.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment or to contact us with any questions or concerns, please text or call our office at (504) 265-0822 or visit our website at
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.